Frequently Asked Questions
Answers to common questions are listed below. If you still can’t find the answer you’re looking for, please fill out a contact form here and we’ll get back to you!
When is opening day?
We are hoping for late April or early May. We are still waiting on final inspections from the city, but once that happens we will announce an official opening date!
What is this?
It’s a new kind of art+entertainment experience that combines elements of large-scale Burning Man style art, immersive theater, escape room, children’s museum and haunted house.
Is this kid friendly?
Definitely, the experience was designed for people of all ages and makes for a great family outing! That said, some areas are darker, but these rooms can be avoided. Children under 16 must be accompanied by adult.
Do you offer discounts?
Yes, we offer discounts for military, seniors and children. For groups of 20 or more, discount pricing is available when tickets are purchased in advance.
Where is this located?
We’re located at 5819 Chantry Drive, Columbus, OH 43232. More details and direction can be found here.
Can we come in costume?
Yeah, costumes are fun. But, masks that fully cover your face are not allowed. Also, please leave large props in your car.
How long does it take to experience?
Plan for your visit to range anywhere from 1-3 hours. This really depends on how interactive your group is getting and how deep you’re looking to go.
Who made this?
Otherworld is the creation of over 100 artists, builders and engineers. Learn more about the creative team here.
Are my tickets good for any date?
Yes! Tickets purchased online are valid for any date we’re open, also they never expire.
Is it handicap accessible?
Yes, all of the exhibits are handicap accessible! Some areas feature nooks and crannies that require crawling, dipping, ducking and dodging but these account for less than 5% of the exhibits and there are plenty of bypasses.
Is this permanent or temporary?
We’ll be open indefinitely! As long as people keep showing up we’ll keep making cool stuff.
Can we take pictures?
For sure. Take as many pictures and videos as you’d like, we just ask that you turn the flash off to avoid bothering other visitors.
When is it open?
For details visit the ‘Hours’ page.
How much does it cost?
Visit the ‘Tickets’ page for details.
Is this scary?
The experience was not designed to be scary, although some areas are suspenseful and may not be favorited by small children. These darker areas can be easily avoided.
How long did this take to create?
Design began in August of 2017, construction started in June of 2018 and we plan to open Spring 2019!
5819 Chantry Drive
Columbus, OH 43232
WED – THU | 11 AM – 8 PM
FRI – SAT | 11 AM – 10 PM
SUN | 11 AM – 8 PM
MON – TUE | Closed